Shipping policy

IMPORTANT - Inspect all packages BEFORE YOU SIGN IF SIGNATURE IS REQUIRED. It's always a good idea to take many photos of any shipping damages. Note on the delivery receipt any obvious damage or notify the driver if present at the time of delivery. Failure to do so will result in you or your company being liable for the damaged merchandise. Call the carrier immediately to file a damage claim upon delivery of any noticeable damage. We cannot assist you in working out a settlement with the carrier unless they are immediately notified of the damage. If you suspect internal damage OPEN IMMEDIATELY! Even if no damaged goods are suspected, open the carton(s) within 24 hours and make a thorough inspection. Hold all damaged goods and their packaging materials for inspection by the carrier and call them to file a damage claim.

  • Please Note: Shipping rates quoted are estimates based on the information you have supplied. Shipping rates do not include duties, taxes or other non-routine customs brokerage charges if applicable.

  • You must notify us of any shipping damage or missing parts within 2 days after receiving the merchandise.  If you do NOT notify us within 2 days, you have accepted the merchandise in its current condition.

  • In the event a customer refuses delivery after the merchandise has shipped, the customer will be responsible for all carrier charges to and from the shipping location and a restocking fee.

  • In the event a customer cancels an order after the merchandise has shipped, the customer will be responsible for all carrier charges to and from the shipping location and a restocking fee.

 UPS 1-800-742-5877
Federal Express 1-800-463-3339
Spee Dee Delivery 1-800-862-5578
USPS Contact your local Post Office for Claim information